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Installing symantec endpoint protection 14 on image clone
Installing symantec endpoint protection 14 on image clone




  1. #Installing symantec endpoint protection 14 on image clone install
  2. #Installing symantec endpoint protection 14 on image clone update
  3. #Installing symantec endpoint protection 14 on image clone registration

  • Wait one heartbeat period so clients can reconnect to the SEPM.
  • Restart the services after the log file has been deleted.
  • #Installing symantec endpoint protection 14 on image clone update

    The SEPMRepairTool_v3 includes instructions to update the batch script to accommodate this change.Adjust script to reflect the java version. In 14.3, and newer, Java is changed to version 11.Subsequent logs will have a -1 appended, as such ersecreg-a-1.log. Note: In 14.2, and newer, ersecreg.log has been renamed to ersecreg-a.log.

    #Installing symantec endpoint protection 14 on image clone install

    When these services are stopped, backup and then delete the client connection log file: Symantec Endpoint Protection Manager install folder\data\inbox\log\ersecreg.log

  • Stop the Symantec Endpoint Protection Manager service and the Symantec Endpoint Protection Manager Webserver service.
  • You should do this process on all servers before re-enabling replication. If you have multiple SEPMs, disable any replication relationships between them and perform the steps below on each SEPM. If you already know the IP addresses or names of the systems affected by this issue you can skip to Step 2.
  • Clean up the client view in Symantec Endpoint Protection Manager​.
  • In older versions of SEP there are three high-level steps to repair duplicate client IDs ( the steps below are unnecessary in SEP 14.0 MP1 and newer, as described above): This feature does not presently work for macOS or Linux clients.

    installing symantec endpoint protection 14 on image clone

    See Excessive duplicate clients appear in Endpoint Protection Manager for potential side-effects. Note: This setting is intended for temporary use while duplicates are being resolved and the base image issues corrected.

    #Installing symantec endpoint protection 14 on image clone registration

    Upon receiving a 470 response code, the client (if version 14 MP1 and newer) would automatically regenerate its ID before re-attempting registration with the SEPM. if a SEPM response code 468 is triggered 3 times within 24 hours for a specific client, then that client would be considered a duplicate and would be sent a 470 response code. The defaults are count=3 and range=86400000 (24 hours in milliseconds) - i.e. The duplicate hardware ID (HWID) detection mechanism in SEP 14.0 MP1 and newer is enabled by adding "=true" to conf.properties at the SEPM.

  • Close and save the conf.properties file.
  • C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\etc.
  • The issue with SEP 14.2 and 14.2 MP1 has been resolved in 14.2 RU1. A change in the client registration logic prevents the repair described below.

    installing symantec endpoint protection 14 on image clone

    Note: These steps do not work for SEP 14.2 and 14.2 MP1 clients and SEPM.

    installing symantec endpoint protection 14 on image clone

    SEPM and Windows clients' version 14.0 MP1 and later can automatically correct duplicate hardware IDs when using optional conf.properties parameters.






    Installing symantec endpoint protection 14 on image clone